Privacy Policy

Privacy Policy for Fola Fragrance

Last Updated: 20/04/2025

You Can Check our Refund & Return Policy Here

At Fola Fragrance, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, make purchases, or contact our customer support.

By using our services, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our website or providing us with your personal information.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping/billing address
  • Payment details (processed securely via our payment gateway)
  • Order history

Non-Personal Information

  • Browser type and version
  • IP address
  • Cookies and usage data (to improve website functionality)

2. How We Use Your Information

We use your data for the following purposes:

  • Processing and fulfilling your orders
  • Communicating order updates, returns, and refunds
  • Responding to customer inquiries and support requests
  • Improving our website, products, and services
  • Sending promotional offers (only with your consent)
  • Preventing fraud and ensuring transaction security

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share data with:

  • Service Providers: Payment processors, shipping carriers, and IT support to facilitate orders.
  • Legal Compliance: If required by law (e.g., court orders, fraud investigations).

4. Data Security

We implement industry-standard security measures to protect your information, including encryption and secure payment gateways. However, no online transmission is 100% secure, so we encourage you to take precautions when sharing data.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal data
  • Opt out of marketing communications
  • Request information about how your data is used
  • Withdraw consent (where applicable)

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking

We use cookies to enhance user experience. You can disable cookies in your browser settings, but some website features may not function properly.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices, so we recommend reviewing their policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

9. Contact Us

For questions regarding this Privacy Policy or your personal data, please contact:

Email: [email protected]
Phone: +234 8064380804

Thank you for trusting Fola Fragrance with your personal information. We value your privacy and are committed to protecting it.

This Privacy Policy is tailored to align with your returns and refunds policy while ensuring compliance with data protection best practices. Let me know if you’d like any modifications!